Introduction of IPD
One of the goals that can motivate a tourist to travel, according to the definitions of the World Tourism Organization, is to travel to gain health. In this way tourist traveling from her/his permanent place of life can use the medical services of the destination to get his/her physical and mental health, and it is called medical or health tourism.
In this regard, Yazd Madar Specialty Hospital of OB/GYN & Infertility has established a department for international patients in view of its commitment to provide optimal and appropriate services in order to meet the needs of international patients. In this way, the experts of the discussed department realize the process of providing health services in the field of infertility treatment.
This department serves as the hospital’s direct communication agent with foreign patients, from the first contact to receive treatment and follow-up post-operative care. It should be noted that due to the department’s mission, all services provided to patients are “very important person” (VIP) form.
- Special services of International Patients Department .
- Responding to patients such s phone calls, requests through the hospital website, e-mail, etc.
- Coordinating with the attending physician and all wards responsible to treat the patient, including Inpatient, Obstetrics and Gynecology, Gynecological surgery, Infertility, IVF Operating Room, IVF Laboratory wards and etc.
- Estimating the approximate treatment costs and informing the patient or the patient referral company before travel
- Communicating with patient referral companies and interaction based on a valid contract