| Information & Reception |
| 1 |
How satisfied are you with the encounter and response of the reception staff? |
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| 2 |
How satisfied are you with the duration of your admission? |
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| 3 |
How satisfied are you with the effect of hospital signs and board? |
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| Security |
| 4 |
How satisfied are you with the behavior of the security personnel? |
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| Nursing Cares |
| 5 |
How satisfied are you with the encounter and response of the nurses? |
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| 6 |
How satisfied are you with the training Received from the nurses, when entering the ward, during hospitalization and at the time of discharge? |
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| 7 |
How satisfied are you with the behavior and response of the nurse assistant? |
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| 8 |
How satisfied are you with the timely presence and care of nurses when you declare your need? |
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| 9 |
How satisfied are you with the timely presence and care of nurses assistant when you declare your need? |
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| 10 |
How satisfied are you with the skills of the nurses and their provided services? |
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| 11 |
Was the identification bracelet checked during shift handover, and was training given? |
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| Medical Cares |
| 12 |
How satisfied are you with treating physician’s treatment and response? |
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| 13 |
How satisfied are you with specialist on-time visit and the way of your visiting? |
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| 14 |
How satisfied are you regarding the provision of necessary training during treatment and discharge by your treating physician? |
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